Director, Key Accounts

Operations · Belgium · Remote · FullTime · Senior level

A senior commercial owner for the company's most important European utility accounts, growing relationships and multi year contracts while acting as the main executive contact. The role also mentors account managers and customer success staff on strategy and complex deal execution, and helps build repeatable processes as the region expands. A strong candidate brings hands on enterprise account growth in technical or software settings, utility or infrastructure exposure, and comfort presenting alongside customers at industry events.

How it fits the AI era

The product itself leans on machine learning to build and stress test grid models, so the account leader sells a technical, simulation driven tool rather than a simple service. AI speeds up data classification and scenario analysis, but trust with utility executives, judgment on where expansion makes sense, and coaching a team through long contracts stay human. The role sits between the technology and the customer, translating capability into decisions asset owners can defend.

How it builds AI experience

Working here means gaining familiarity with how machine learning supports grid simulation and risk analysis, enough to hold credible conversations with utility engineers and executives. That understanding can be built by learning the basics of digital twins and predictive modelling in infrastructure, and by practicing how to frame model outputs for commercial decisions. Experience mentoring others on these topics would strengthen a candidacy.

Worth showing

• Multi year contract negotiation
• Utilities sector exposure

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Neara

A physics-based 3D digital twin of the electricity network, so utilities can simulate a storm or a fire before it happens rather than inspect poles after.