Senior ICT Business Analyst

What you will do

You will act as the bridge between business stakeholders and IT teams, translating operational needs into clear functional requirements and user stories. Your work will focus on analysing and optimising business processes, managing and prioritising the backlog, and ensuring the quality of delivered solutions.

Your responsibilities include:

• Gathering, analysing and validating business and functional requirements
• Managing the product backlog, prioritising requirements and writing user stories with acceptance criteria
• Analysing, modelling and optimising business processes using AS-IS/TO-BE analyses, BPMN or UML
• Collaborating closely with development teams in an agile environment, including Scrum, refinement and sprint planning
• Guiding acceptance testing and User Acceptance Testing (UAT) in collaboration with the business
• Supporting users during the implementation of new functionalities and managing change
• Ensuring smooth collaboration between different stakeholders and that IT solutions align with operational needs

What we are looking for

Must-have experience and skills:

• At least 8 years of experience in business analysis, including gathering, analysing and validating business and functional requirements
• At least 5 years of experience with agile development methodologies, including Scrum, refinement, sprint planning and working with development teams
• At least 5 years of experience in product ownership, backlog management, prioritising requirements and writing user stories and acceptance criteria
• At least 5 years of experience analysing, modelling and optimising business processes, including AS-IS/TO-BE analyses, BPMN or UML
• Demonstrable experience in general business operations applied to ICT
• Experience with business analysis and/or product ownership within a public-sector organisation or a similar environment
• Experience with ERP system integration
• Experience with business process management (BPM) development and optimisation
• Experience aligning needs between business, IT and other stakeholders, including user support and change management
• Fluent in Dutch at CEFR level C2

Should-have experience and skills:

• Experience with stakeholder management
• Knowledge and experience of project management aspects (cost, timing, coordination, planning, estimation)
• Experience with application integrations and API technologies such as REST, SOAP, JSON and OpenAPI/Swagger
• Experience with data mapping, data validation and guiding data or migration projects
• Experience creating and executing test scenarios, acceptance tests and UAT in collaboration with the business
• Experience with Jira and Confluence or Azure DevOps, supplemented with knowledge of SQL and/or reporting tools such as Power BI

The setting

This assignment runs from mid-November 2026 until the end of December 2027, with the possibility of extension by mutual agreement.

The role is based in the Antwerp region. Hybrid working is possible.

You will work within a public-sector ICT environment, contributing to solutions that support operational needs.

Location: Antwerp region, hybrid

Work address: Belgium

Employer / contracting party: HumanInTech

Applications close (Brussels time): November 2, 2026 at 1:00 AM

Engagement: Freelance or employed by HumanInTech

Working hours: Full-time

Experience: More than 10 years or more

Education: Bachelor's or more

Published: October 2026