Customer Service DACH for the Medical Sector
Il y a 2 jours
Machelen, Vlaams-Brabant, Belgique
Michael Page International (Belgium)
Temps plein
38 000 € - 52 000 € Contrat
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Gratuit avec email ou Google
- International actor in medical supplies.
- Company with strong values, an international team, a good package.
About Our Client
Our client is an international company specialized in medical supplies and accessories.
Job Description
As a Customer Service DACH for the medical sector your responsibilities are:
- Manage customer inquiries and provide accurate information in a timely manner.
- Process orders and ensure correct documentation for the medical sector.
- Coordinate with internal teams to address and resolve customer issues effectively.
- Monitor and follow up on deliveries to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Support customers with product-related questions and technical assistance.
- Identify opportunities for process improvements within customer service operations.
- Ensure compliance with industry regulations and company policies.
The Successful Applicant
A successful Customer Service DACH for the medical sector should have:
- Proficiency in German and English, both written and spoken.
- Knowledge of customer service processes and tools.
- Experience in SAP is a big plus
- Strong organisational and problem-solving skills.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Customer-oriented mindset with excellent communication skills.
What's on Offer
Our customer offers you:
- A team of international colleagues
- A challenging and varied role
- A complete salary package