Customer Service DACH for the Medical Sector

Il y a 2 jours

Machelen, Vlaams-Brabant, Belgique Michael Page International (Belgium) Temps plein 38 000 € - 52 000 € Contrat
  • International actor in medical supplies.
  • Company with strong values, an international team, a good package.

About Our Client

Our client is an international company specialized in medical supplies and accessories.

Job Description

As a Customer Service DACH for the medical sector your responsibilities are:

  • Manage customer inquiries and provide accurate information in a timely manner.
  • Process orders and ensure correct documentation for the medical sector.
  • Coordinate with internal teams to address and resolve customer issues effectively.
  • Monitor and follow up on deliveries to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Support customers with product-related questions and technical assistance.
  • Identify opportunities for process improvements within customer service operations.
  • Ensure compliance with industry regulations and company policies.

The Successful Applicant

A successful Customer Service DACH for the medical sector should have:

  • Proficiency in German and English, both written and spoken.
  • Knowledge of customer service processes and tools.
  • Experience in SAP is a big plus
  • Strong organisational and problem-solving skills.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Customer-oriented mindset with excellent communication skills.

What's on Offer

Our customer offers you:

  • A team of international colleagues
  • A challenging and varied role
  • A complete salary package