Logistics Customer Service – regio Gent

Il y a 4 jours

Gent, Gent, Belgique Harbourplus Temps plein 30 000 € - 40 000 € Contrat
  • Managing inbound and outbound logistics flows in the warehouse;
  • Organising and following up pre- and on-carriage transport;
  • Administrative processing of logistics files for assigned customers;
  • Checking and following up data for invoicing;
  • Handling and following up damage claims and operational deviations;
  • Solving operational issues in cooperation with internal departments;
  • Acting as operational contact between customer and internal teams (warehouse, customs, transport, …);
  • Following established processes and customer-specific work instructions;
  • Identifying bottlenecks and proactively proposing solutions with stakeholders;
  • Contributing to continuous improvement of processes.
  • You have initial work experience in an administrative or customer-facing role. Knowledge or background within the logistics sector is a plus;
  • You are customer-oriented and have strong analytical and problem-solving skills.;
  • You have a strong knowledge of Dutch and English.