Account Manager
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Location: Brussels, Belgium (Hybrid – 3 days onsite)
Employment Type: Permanent
About the Opportunity
We are supporting a leading global IT services and consulting organisation in the appointment of a Senior Account Manager to manage and grow strategic banking and financial services accounts in Belgium.
This is a senior client-facing commercial role, combining account ownership, business development, executive stakeholder management and oversight of global delivery teams.
The successful candidate will take responsibility for established client relationships, with a focus on revenue growth, profitability, account expansion and long-term strategic partnerships.
Key Responsibilities
- Own and manage strategic BFSI client accounts.
- Take responsibility for account P&L, revenue growth, profitability and commercial performance.
- Develop and maintain strong relationships with senior stakeholders and C-level executives across Belgian banking and financial services organisations.
- Identify new business opportunities within existing accounts and drive account expansion.
- Lead commercial discussions, contract renewals, extensions, proposals and RFP responses.
- Develop strategic account plans aligned with client priorities and business objectives.
- Work closely with offshore and onshore delivery teams to ensure service quality, client satisfaction and successful delivery.
- Identify opportunities across application development, managed services, cloud, digital transformation and IT outsourcing.
- Collaborate with delivery, solutioning and leadership teams to develop competitive commercial proposals.
- Support new client acquisition and business development initiatives within the Belgian BFSI market.
Requirements
- 10+ years of experience within IT services, technology consulting, outsourcing or managed services.
- Proven experience in Account Management, Client Relationship Management, Client Director or similar commercial leadership positions.
- Strong experience managing large enterprise accounts.
- Established relationships within the Belgian banking and financial services sector.
- Demonstrated success in account growth, commercial negotiations, renewals and new business development.
- Experience working within global delivery models, including offshore delivery teams.
- Strong understanding of IT outsourcing, application services, managed services and digital transformation.
- Experience managing senior executive and C-suite relationships.
- Excellent communication and stakeholder management skills.
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