Senior D365 CS Consultant – Process Transformation
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Vivid Resourcing in Belgium is seeking a Senior Dynamics 365 Customer Service Functional Consultant to support a global service transformation programme. The role is 90% D365 Customer Service functional and process focused, with 10% business-facing work, and regular presence in the Antwerp office is strongly preferred.
You will collaborate with business stakeholders, solution architects, developers and project teams to ensure the design, delivery and adoption of customer service processes and