Project and Process Manager

Technology for complex projects and high-stakes decisions. SOLV structures stakeholder complexity in infrastructure, public affairs, and community development. We transform fragmented stakeholder input into a digital twin and structure your process to manage stakeholder risk before decisions are taken.

The Project & Process Manager supports and leads client projects implementing the SOLV AI platform in complex environments, managing stakeholders, timelines, and deliverables while building client relationships. This role involves collaboration across teams and contributes to scaling project delivery in infrastructure, public affairs, and community building sectors.

Job Description

Project and Process Manager

About SOLV

SOLV develops AI-driven software that helps identify and manage risks in complex, multi-stakeholder projects at an early stage. The platform analyses unstructured data — viewpoints, interests and scenarios — and makes visible where tensions arise and how decisions increase or reduce risk.

SOLV operates in infrastructure, public affairs and community building, working with large private organisations and governments in Belgium, the Netherlands and the United States. Founded in 2021 as a KU Leuven spin-off, SOLV currently employs 20 people.

The role

As Project & Process Manager, you support and lead client projects related to the implementation of the SOLV platform in complex and sensitive environments. You are part of the project delivery team and play a central role in structuring, monitoring and delivering projects involving multiple stakeholders.

You work at the intersection of client needs, internal teams and technology. Over time, you take ownership of your own client portfolio and contribute to further professionalising and scaling SOLV’s project delivery approach.

What you will do

• Support and lead client projects using the SOLV platform
• Collaborate with infrastructure operators, governments, business networks and non-profit coalitions
• Prepare, structure and facilitate meetings with clients and internal teams
• Translate client needs and context into clear project objectives and deliverables
• Align with development and product teams on priorities and execution
• Track timelines, milestones, dashboards and overall progress
• Ensure clients are properly trained and confident in using the platform
• Build and maintain strong, professional client relationships
• Contribute to team learning, documentation and best practices

Hard requirements

• 4 to 6 years of experience in project coordination, consulting or stakeholder management
• Strong written and verbal communication skills
• Highly organised and able to manage multiple priorities simultaneously
• Digitally fluent and comfortable working with AI tools and Microsoft applications
• Native Dutch or French, with professional proficiency in English
• Based in Belgium, 80% availability, willing to work two fixed office days per week in Brussels

Profile

• Curious and analytical, with attention to context and nuance
• People-oriented and comfortable working with diverse stakeholders
• Structured and process-minded without rigidity
• Team player with a strong sense of responsibility
• Comfortable in technological and multidisciplinary environments

Nice to haves

• Experience with infrastructure, policy or societal projects
• Experience in multi-stakeholder trajectories
• Familiarity with software implementations or digital platforms
• Basic knowledge of programming languages (e.g. Python, Java)
• Experience in public or semi-public sector contexts

What we offer

• A high-impact role in a mission-driven, tech-savvy company
• Close collaboration with experienced colleagues and senior clients
• A steep learning curve with mentoring and substantive growth
• Competitive salary or long-term freelance agreement
• Flexible and hybrid work model

Practical

• Start: to be agreed
• Work regime: full-time or 80%
• Contract: employment or self-employed
• Work model: hybrid, minimum 2 days per week in Brussels