Customer Success

Job descriptionHelp pet parents give their pets the best care. Every. Single. Day.At Just Russel, we believe pets are family, and family deserves exceptional support. As our Customer Support Hero, you're the voice of our brand: warm, expert, and always ready to help. You'll guide pet parents through their questions, celebrate their wins, and turn every...

Job descriptionAt Just Russel, pets are family, and family deserves exceptional support. As our French-Speaking Customer Support Agent, you're the voice of our brand: warm, expert, and always ready to help. You'll guide pet parents through their questions, celebrate their wins, and turn every interaction into a feel-good moment.Job requirementsWhat you'll...

Job descriptionAt Just Russel, we’re building a high-performing direct sales engine that drives real customer growth through events, fairs, and activations. As a Field Sales Specialist, you are at the heart of this growth.You are not just managing events, you are driving sales performance, coaching and motivating sales ambassadors, safeguarding the quality...

Job descriptionJust Russel sells directly to customers through events, fairs, and activations across Belgium, the Netherlands, France, and Germany. It works. Now we're scaling it.As Direct Sales Manager, you own this channel. You build the structure that's missing, strengthen the team that's already there, and lay the foundation for growth in new markets....

Customer Advisor Ghent / Kundenberater Gent Klantenservice CRITICAL RECRUITMENT WARNING: This position is strictly open to local candidates who already reside in Belgium or are ready to relocate immediately utilizing our 1-month structured relocation support framework. EU jobs strictly require physical relocation to the country of employment (Ghent,...

Job descriptionJust Russel is a Belgian scale-up with one dream: a longer, healthier and happier life for every pet. Personalised dog and cat food, delivered to your door. This summer we're working on the coolest projects - in Belgium and beyond. And we're looking for someone who wants to be right in the middle of it.Job requirementsWhat you'll do:Photos,...

Job descriptionData Analytics Engineer - Retention & Pet healthAt Just Russel, we're not just selling pet food,  we're building long-term relationships between pet owners and the health of their animals. As the 6th fastest-growing company in Belgium (Deloitte Fast 50), we've proven we can acquire customers. Now we're focused on something harder and more...

FunctieomschrijvingParlez-vous français ? Consultez https://www.samenferm.be/devenir-aide-menagere Do you speak English? Go to https://www.samenferm.be/become-household-help Je bent blij als alles netjes en proper is? Je bent op zoek naar een toffe job met een flexibel uurrooster?Je wil werken dicht bij je huis? Dan ben jij de collega die wij...

Job descriptionResponsible for driving growth through high-performing content across all acquisition and retention channels.The Performance Content Lead works closely with growth, paid media, CRO, and country teams to translate performance strategy into scalable, conversion-driven content execution. This is a hands-on leading role combining project...