Field Technician Mobility Solutions
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Als Field Technician binnen onze business unit Mobility as a Service (TaaS | Drive for Zero) speel je een sleutelrol in het garanderen van de beschikbaarheid, kwaliteit en betrouwbaarheid van onze verkeersveiligheidsinfrastructuur. Je werkt voornamelijk aan trajectcontroles, ANPR-systemen en aanverwante apparatuur die wordt ingezet bij steden, gemeenten en politiezones.
Jouw verantwoordelijkheden
- Uitvoeren van preventief en correctief onderhoud aan ANPR-camera's, trajectcontrolesystemen en bijhorende infrastructuur langs de weg.
- Opsporen, analyseren en oplossen van technische storingen om downtime te beperken en de afgesproken serviceniveaus te garanderen.
- Installeren, configureren en in dienst stellen van nieuwe systemen en apparatuur op locatie.
- Uitvoeren van inspecties, herstellingen en vervangingen van installaties en componenten.
- Toezien op de operationele status van geïnstalleerde systemen en proactief mogelijke problemen detecteren
- Werken volgens de geldende veiligheidsvoorschriften en kwaliteitsnormen.
- Interventies uitvoeren met hoogtewerker en werken op hoogte wanneer nodig.
- Deelnemen aan een 24/7 wachtdienst als tweede- en derdelijns field support.
- Coördineren en plannen van interventies voor de Mobility as a Service business unit op basis van helpdesktickets en aanvragen vanuit het supportteam.
- Opvolgen van interventies, onderhoudswerken en planning.
- Nauw samenwerken met support engineers en projectteams om een efficiënte dienstverlening en maximale klanttevredenheid te garanderen.
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