Outsourcing & CX Excellence Lead

Il y a 1 jour

Brussel Hoofdstad, Brussel Hoofdstad, Belgique Nestlé Nespresso SA Temps plein 65 000 € - 98 000 € Contrat

Nestlé Nespresso SA in Belgium is seeking an Outsourcing Manager to lead relationships with outsourced customer service partners and drive operational excellence for a premium customer experience. You will influence without direct authority and coordinate improvement across processes and partners.

The role reports to the CRC Manager within the CRC team and offers a full-time, hybrid position with international exposure, occasional travel to Portugal, and a competitive compensation package.