Sales Engineer, Grid Automation

Responsibilities

• Organizing regular customer meetings and provide status updates to internal and external stakeholders
• Acting as an advocate for the customer and effectively communicating feedback to and from technical teams dispersed globally
• Translate the information from technical inspections into a detailed quotation
• Preparation of quotations and calculations, for new business, service business and SLA’s
• You ensure the preparation of technical and financial aspects of the offers, indicating prices and trading conditions
• Research of customer technical specifications and requirements with current or potential technical specifications of company products
• Develops potential technical specifications, pricing considerations and contract requirements
• Work with internal Hitachi Energy tools like Salesforce, tendering and configuration tools
• Managing and owning all aspects of customer success, while maintaining a holistic view of customer satisfaction
• Identifies own training needs and undertakes Hitachi Energy training programs as directed by Management

Requirements

• Proven experience as a Technical Sales Engineer in Grid Automation is ideal (five years or more)
• A master’s or bachelor’s degree in the field of electro/energy technology, or have an equivalent level, based on work experience in a technical (or technical sales) position
• Excellent communication skills in English
• Knowledge of Dutch and French is a valuable plus
• Engineering, commercial, organizational, communication and account management skills
• Ability to quickly establish customer relationships and trust and to provide an outstanding customer experience

Core Competencies

Demonstrates expertise in Technical Sales Engineering within Grid Automation, focusing on customer success, effective communication, and the preparation of technical and financial quotations. Proficient in utilizing internal tools for managing customer relationships and ensuring satisfaction.

Highest-Signal Resume Keywords

• Technical Sales Engineering
• Grid Automation
• Customer Success Management
• Quotation Preparation
• Salesforce

ATS Optimization Keywords

Hard Skills

• Technical Specifications Development
• Pricing Considerations
• Contract Requirements
• Financial Calculations
• Electro/Energy Technology

Soft Skills

• Excellent Communication Skills
• Customer Relationship Building
• Organizational Skills
• Account Management Skills

Industry Keywords

• Grid Automation
• Customer Satisfaction
• SLA
• Technical Inspections
• Customer Feedback

Tools & Technologies

• Salesforce
• Tendering Tools
• Configuration Tools