Expert Business Program Manager Daily Banking

Mission Overview:

Keystone Solutions is looking for an Expert Business Program Manager for a consultancy mission in Brussels, focused on Daily Banking within a transformation environment. You will be hired by Keystone Solutions and represent us as a K-Stone while working on a client project. The consultancy model combines significant on-site collaboration with homeworking and offers exposure to dynamic projects, diverse challenges and different client environments.

Mission Overview:

Keystone Solutions is looking for an Expert Business Program Manager for a consultancy mission in Brussels, focused on Daily Banking within a transformation environment. You will be hired by Keystone Solutions and represent us as a K-Stone while working on a client project. The consultancy model combines significant on-site collaboration with homeworking and offers exposure to dynamic projects, diverse challenges and different client environments.

Your Responsibilities:

• Lead ideation and business analysis to move from an idea or request to a solution or value proposition.
• Slice initiatives into value-delivering projects and develop and manage program plans.
• Take responsibility for program governance and stakeholder management.
• Lead program boards or steering committees.
• Manage program monitoring and reporting.
• Perform risk assessment and issue management.
• Ensure capacity planning and resource management by contributors.
• Follow up on program delivery.
• Manage financial aspects, including budget and business cases.
• Contribute to defining the cluster strategy and change roadmap.

Language Requirements:

• Dutch: ideally good spoken communication skills.
• French: ideally good spoken communication skills.
• English: strong written and spoken communication skills.

Education and Experience:

• Master’s degree or equivalent through experience.
• At least 10 years of relevant experience.

Mandatory Technical Experience:

• Experience working with both business and IT, preferably in an agile environment.
• Good understanding of workflow processes.
• Very good knowledge of project management methodologies and tools, including Agile, PRINCE2, PMBOK, Clarity, MS Project and Harmony.
• Familiarity with various IT systems.

Preferred Technical Experience:

• Familiarity with various Daily Banking management systems.

Mandatory Business Experience:

• Proven experience managing complex projects or a program of projects.
• Experience working with both business and IT, preferably in an agile environment.
• Knowledge of the banking business.

Preferred Business Experience:

• Knowledge of the Daily Banking business, ideally bank accounts.

Soft Skills:

• Ability to see the overall picture and demonstrate strategic thinking.
• Strong decision-making skills.
• Excellent communication, diplomacy and strong stakeholder management skills.
• Commercial awareness and a customer-oriented mindset.
• Proactive and self-propelling approach.
• Team spirit.
• Management skills and the ability to motivate people.
• Structured and goal-oriented approach.
• Quick learner, eager to build expertise even in a new domain.

Working Model and Travel:

• Expected working arrangement: 50% on site and 50% homeworking.
• Travel: none or very limited.

The Keystone Solutions Advantage:

This mission places you at the heart of a client environment while remaining part of Keystone Solutions. Being a K-Stone means bringing our core values to every engagement, combining consultant identity, professionalism, adaptability and a strong commitment to client outcomes. Our dynamic project model gives you access to varied challenges across client environments, creating turbo-charged learning through broad professional exposure. We also support skyrocketing ambition by enabling you to expand your expertise and pursue continued career growth within the Keystone Solutions consultancy framework.