AML Analyst

Join Zepz: Breaking Down Borders, Together
Our Meaningful Mission

At Zepz, we\'re all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech.Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We\'re not just moving money; we\'re building a world that truly recognizes and supports global connections.

Who You\'ll Be Joining

We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We\’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.

Our Core Commitments — What We Live By

• Integrity: We always do the right thing. It\’s simple, but it\’s the foundation of everything we build for our customers and each other.
• Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity: We are fast We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

Perks of Joining Our Team

We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis, and therefore be within a comfortable commutable distance from our Brussels office. Alongside a great office environment, think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we\'ll provide the environment and support needed for you to excel.

About the role and team

We are looking for dynamic AML Investigation Analysts to join our Belgium AML team, on an initial 12 month fixed term contract, to ensure compliance with National Bank of Belgium (NBB) regulations and relevant company policies related to Anti-Financial Crime.

What you will own

• As an AML Investigation Analyst, you will support all Anti-Financial Crime tasks including AML, terrorism financing, sanctions, KYC, and fraud. Reporting to the AMLCO, you will detect Money Laundering typologies and Financial Crime patterns, while handling external and internal requests to detect potential financial crime.
• Accurately risk assess new and existing customers, and resolve appropriate issues where required.
• Communicate with customers via email to meet Zepz ongoing customer due diligence requirements and obligations.
• Investigate narrative reports on suspicious account activities drafted by our 1st line of defense, in strict accordance with our processes and the Belgium AML Law.
• Provide constructive feedback to the 1st line of defense to improve the quality of narrative reports and alert generation.
• Support enquiries from external parties reaching Zepz and handling these cases based on our processes.
• Evaluate escalations relating to Sanction Screenings and PEPs.
• Draft Suspicious Activity Reports (SARs) and prepare case files for final submission to the authorities
• Handle Ombudsfin related customer complaints.
• Devising new and enhanced typologies for transaction monitoring including indicators and scenarios that relate to Zepz\’s customers\’ typical behavior.
• Uphold the quality standards of the team and organisation, while successfully driving your day-to-day tasks in line with the companies target KPIs and SLAs.
• Participating in remediation exercises, lookbacks, and targeted ad-hoc reviews of specific customer segments to ensure legacy files meet current compliance standards."
• Develop a good understanding of the compliance framework to support improvements and enhancements to our existing operational processes.
• Support peers and colleagues from our global departments and provide training where necessary.

What you bring to the table

• Minimum 3 years relevan