ServiceNow Platform Engineer
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Randstad Digital Belgium is seeking a ServiceNow expert to act as a third-line support resource, handling complex incidents and customer inquiries on the ServiceNow platform. You will implement changes, leveraging built-in capabilities or custom development as needed.
Responsibilities include root cause analysis, thorough documentation, and creating technical docs for ITSM workstreams, while coaching customers and safeguarding long-term platform health and roadmap.