Operations Manager | Technical Expertise Meets Leadership
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Lead mission-critical operations where cloud meets on-prem infrastructure—drive reliability, inspire teams, and shape the future of digital services.
Our client is a well-established technology organization operating and supporting large-scale, business-critical digital platforms.
The company manages a complex hybrid infrastructure environment combining cloud and on-premises technologies, with a strong focus on operational excellence and continuous innovation.
Operations Manager - Tasks & Responsibilities
- Lead the day-to-day operations of Infrastructure, Operations, and Internal IT teams, ensuring service continuity, operational excellence, and delivery of key initiatives.
- Coordinate incident management, problem resolution, escalations, and service improvement activities across production environments.
- Drive the evolution of infrastructure platforms, including Linux systems, virtualization, containers, automation, and observability solutions.
- Manage team priorities, workloads, and stakeholder expectations while fostering accountability, collaboration, and continuous improvement.
- Ensure operational compliance with security standards, governance requirements, and infrastructure best practices.
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