Global Customer Support Lead — 24/7, Scalable Ops
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Materialise Software is seeking a strategic, hands-on Global Customer Support Lead to shape and scale a truly global support organization. You will design a 24/7 follow-the-sun model for NA, EMEA, and APAC, and align support strategy with product growth and customer needs.
You will oversee operations, drive key metrics, and partner with product, engineering, and sales to deliver a seamless customer journey for both SaaS and on-premise solutions.
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Global Customer Support Lead
Il y a 4 jours
Heverlee, Vlaams-Brabant, Belgique Materialise Temps plein 95 000 € - 140 000 € ContratMaterialise is seeking a strategic and hands-on Global Customer Support Lead to build and scale a worldwide support organization for SaaS and on-premise solutions. You will shape the vision, structure, and operating model across regions. You will lead 24/7 follow-the-sun coverage, standardize processes, and drive operational excellence while partnering with...
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Global Customer Support Lead – Software
Il y a 2 jours
Heverlee, Vlaams-Brabant, Belgique AMjobcenter Temps plein 90 000 € - 120 000 € ContratAt Materialise Software, we believe that better manufacturing starts with smarter, more connected workflows. If you’re passionate about helping companies make additive manufacturing more efficient, scalable, and reliable, you’ll love being a part of this team. Through the software we develop, organizations are managing the entire additive manufacturing...
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Global Customer Support Lead
Il y a 4 jours
Heverlee, Vlaams-Brabant, Belgique Materialise Temps plein 95 000 € - 140 000 € ContratAt Materialise Software, we believe that better manufacturing starts with smarter, more connected workflows. If you’re passionate about helping companies make additive manufacturing more efficient, scalable, and reliable, you’ll love being a part of this team. Through the software we develop, organizations are managing the entire additive manufacturing...