Technical Account Manager – Workplace
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NSI Luxembourg (CEGEKA Group) recherche un Technical Account Manager Workplace pour l'équipe client basée à Namur. Vous serez le référent technique de proximité pour les équipes support Workplace et les utilisateurs, assurant les incidents et la coordination opérationnelle d'une petite équipe de techniciens L1/L2.
Vous garantissez un service de qualité, respect des SLA et amélioration continue des processus ITIL et ITSM, tout en accompagnant le développement technique de l'équipe et en
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