ITSM Governance

Eurofins Scientific is seeking an IT Director - IT Service Management and Quality Assurance to lead the global ITSM function, drive strategy, governance, quality, and continuous improvement across IT services.You will oversee the BMC Helix platform, manage budgets and vendor relationships, and champion automation and knowledge management to enhance service...

Us3 Consulting seeks a seasoned ServiceNow Technical Developer to lead ITSM and CSM development, configurations, and integrations. You will implement workflows, scripting, and governance while collaborating with stakeholders in an Agile/Scrum setup.The role emphasizes hands-on ServiceNow expertise, API integrations, and ongoing platform optimization to...

Xedis is seeking a highly experienced Senior SIAM / ITSM Operations Expert to support a major Belgian railway organisation in a complex multi-vendor IT environment. You will strengthen operational governance, service integration, and ITIL/ITSM processes across internal teams and suppliers.You will work with IT operations leadership, service managers,...

Who are we? The National Lottery celebrated its 90th anniversary in 2024 and remains faithful to its historical model: numerous players, reasonable stakes, an inherently responsible game built around a range of emblematic games and close proximity to all Belgians, particularly through support for good causes. In 2025, we achieved a record level of...

Netcompany Belgium is seeking an ITSM Configuration Manager to standardise CM across ITSM processes and drive CMDB strategy. You will lead governance boards, ensure data quality, and align CM strategies across services in a multi-site environment.The role requires a strong ITSM background, ITIL/IT4IT knowledge, and excellent communication. A hybrid work...

Eurofins is seeking an IT Director of ITSM and Quality Assurance to lead its global ITSM program, drive strategy, governance, and continuous improvement across the organization. You will oversee the enterprise ITSM platform, collaborate with IT, business, security, and regions, and advance process maturity and operational excellence.The successful candidate...

Business Analyst (ServiceNow ITSM migration) 17-06-2026 Brussel Role Overview We are seeking an experienced Business Analystto support a strategic ITSM transformation initiative, focusing on the migration from a shared ServiceNow environment to a dedicated EU-region ServiceNow instance. The Business Analyst will act as a critical bridge between European...

Eurofins is seeking an IT Director for IT Service Management and Quality Assurance to lead the global ITSM function, strategy and governance. You will drive process maturity, service quality and operational excellence across the enterprise, overseeing the ITSM platform and global teams while collaborating with IT, security, and business stakeholders.The role...

Coreso in Brussels is looking for a Senior Service Engineer to own and evolve application management frameworks essential for its service operations. This role plays a vital part in coordinating application behavior with operational needs, utilizing IT Service Management principles.The ideal candidate should possess a Master’s degree and 8–10 years of...