Italian-Speaking Customer Service Agent – Facebook
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Job Description
Ready to join one of the world’s leading tech companies while starting an international career?
Join Facebook, one of the most recognized digital platforms worldwide, and become part of an international customer experience team in Greece.
Through ExpatArea, you’ll have the opportunity to develop your skills in a fast-paced international environment while enjoying a high quality of life under the Greek sun.
Why this is a great opportunity
Working for Facebook is more than just a job.
You will:
Gain experience in a globally recognized tech environment
Develop professional customer support skills
Work with one of the world’s largest social media platforms
Build a strong international career path
Your role
You will support Facebook users and business clients by providing assistance and guidance through different communication channels.
Your responsibilities include:
Assisting users via phone, email, and chat
Supporting customers with account-related questions
Handling platform and advertising inquiries
Troubleshooting basic technical issues
Ensuring a high-quality customer experience
Your profile
Fluent in Italian (C1 minimum)
Good level of English (B2 minimum)
Strong communication skills
Customer-oriented mindset
Ability to multitask and solve problems
Comfortable working in an international environment
Previous experience is a plus, but not required
Key skills
Customer support
Communication
Problem-solving
Multitasking
Adaptability
Empathy and patience
Working conditions
Based in Greece
Remote work possible
International and multicultural environment
Full training provided
Life in Greece
Imagine working for Facebook while enjoying the Mediterranean lifestyle:
Sunshine most of the year
Lower cost of living
Vibrant international community
Full relocation support
We make your move easy:
Flight ticket
Airport pickup upon arrival
Temporary accommodation
Assistance with housing
Administrative support
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