Dutch-Speaking Customer Success Manager | Health Platform
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Alan is hiring a Customer Success Manager to ensure health services deliver value to customers across B2B/B2C channels. You’ll onboard administrators, educate users on the platform, promote Alan products to drive adoption, and collaborate with the Key Account Managers during renewals.
You will identify opportunities to engage customers and curb churn. You will work with product teams as the voice of the customer, helping evolve services and scale the CSM function.