Senior Business Transformation Lead

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique Asenium Consulting Temps plein 110 000 € - 140 000 € Contrat

Asenium Consulting seeks a senior leader to define the business vision and transformation roadmap for customer contact, after-sales, pre-collection and amicable collection. You will prioritise cross-squad portfolios and lead annual and quarterly planning, balancing value, risk, cost and capacity.

Hybrid work in Brussels with 50% on-site and 50% homeworking. Drive Genesys Cloud, AI and self-service initiatives to improve journeys and reduce avoidable contacts, delivering measurable efficiencies