Senior Technician
Il y a 2 jours
Henegouwen, Belgique
Vector Synergy
Temps plein
65 000 € - 90 000 €/an
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Vector Synergy is a prime contractor for NATO and European Union agencies.
Currently, we are looking for a Senior Technician (Innovation and Continuous Improvement).
Security Clearance: NATO Secret (mandatory)
Contract: B2B
Skills, knowledge, experience required:
- Practical experience in the implementation of ITIL Service Operations processes, preferably in an Operations Centre environment;
- Experience working in a large corporate environment with matrixed structures;
- Familiarity with analysing and reviewing business processes, project management, and preparing business documentation;
- Exposure to assessing feasibility of business process changes and recommending new approaches.
- Good knowledge and experience of Telecommunications/ Network/ Information Technology solutions and products.
Desirable experience and education:
- PRINCE2 Foundation or Agile PM or equivalent;
- ITIL V3 or 4 Foundation or equivalent;
- ITIL CSI or Six Sigma Green Belt or equivalent;
- Business Analysis Management or equivalent;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organisation, including ACO and ACT.
Duties/role:
- Actively participating in operational requirement alignment and planning phases of projects;
- Collaborating with relevant stakeholders to support the definition of the project support model and associated requirements;
- Contributing to the coordination and follow-up of activities required for projects transitioning to Service Operations.