Senior Technician

Il y a 2 jours

Henegouwen, Belgique Vector Synergy Temps plein 65 000 € - 90 000 €/an

Vector Synergy is a prime contractor for NATO and European Union agencies.

Currently, we are looking for a Senior Technician (Innovation and Continuous Improvement).

Security Clearance: NATO Secret (mandatory)

Contract: B2B

Skills, knowledge, experience required:

  • Practical experience in the implementation of ITIL Service Operations processes, preferably in an Operations Centre environment;
  • Experience working in a large corporate environment with matrixed structures;
  • Familiarity with analysing and reviewing business processes, project management, and preparing business documentation;
  • Exposure to assessing feasibility of business process changes and recommending new approaches.
  • Good knowledge and experience of Telecommunications/ Network/ Information Technology solutions and products.

Desirable experience and education:

  • PRINCE2 Foundation or Agile PM or equivalent;
  • ITIL V3 or 4 Foundation or equivalent;
  • ITIL CSI or Six Sigma Green Belt or equivalent;
  • Business Analysis Management or equivalent;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge of NATO responsibilities and organisation, including ACO and ACT.

Duties/role:

  • Actively participating in operational requirement alignment and planning phases of projects;
  • Collaborating with relevant stakeholders to support the definition of the project support model and associated requirements;
  • Contributing to the coordination and follow-up of activities required for projects transitioning to Service Operations.