Senior Program Manager, Customer Experience Transformation

Il y a 2 jours

Brussel Hoofdstad, Belgique Keystone Solutions Temps plein 120 000 € - 180 000 € Contrat

Keystone Solutions seeks a seasoned Program Manager Business to lead the MyDay2Day Tribe for a major financial services client in the Benelux region. You will guide after-sales, customer contact journeys, and pre-collection operations, coordinating with IT, Risk, Compliance, and Finance to deliver measurable value.

This consultancy role requires 10+ years of senior leadership, a strong product/portfolio mindset, and a hands-on, delivery-focused approach in a regulated financial service context.