Onboarding Growth Lead — Digital Front Door
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ING Belgium seeks a Squad Master for Private Individuals Onboarding to lead end-to-end onboarding journeys, coordinating with UX, data and risk teams across the bank. You will shape onboarding from strategy to execution and drive acquisition and activation processes to deliver measurable customer impact.
You will collaborate with Product Leads, Customer Journey Experts and stakeholders across Mobile, Security and Compliance to ensure a secure, seamless and mobile-first experience for new