Fullstack AI Care Engineer

Alan’s Support Area builds smart products that deliver scalable customer service to over 1M members. You will work on AI agents that provide immediate, personalized answers for roughly 50% of member inquiries, and build the cockpit and tooling that enables human experts to seamlessly take over and enrich the service.

Join a team that values mentorship, cross‑functional collaboration and daily deployments. The role offers remote flexibility with in‑person collaboration valued and an emphasis on