Customer Service Team Lead — Benelux, Nordics

Il y a 5 jours

Waterloo, Waals-Brabant, Belgique Falk&Ross Europe Temps plein 55 000 € - 75 000 € Contrat

Falk & Ross Europe in Waterloo seeks a Customer Service Team Lead to guide the BENELUX, Scandinavia and Ireland teams and manage day-to-day operations. You will coach the team, ensure efficient order management, and drive service quality across ERP and CRM systems.

You will lead with a true player-coach approach, focusing on customer satisfaction, process improvements, and cross-functional collaboration to deliver outstanding service and growth.