Strategic IT Service Manager — Hybrid, Freelance
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Koda Tech is seeking a Freelance IT Service Manager to oversee a portfolio of strategic customers and ensure successful delivery of contracted IT services. You will bridge customers, operations, technical teams, and sales to meet SLA commitments and drive continuous service improvements.
Role is hybrid with Brussels on-site policy, starting ASAP. Strong communication and ITIL knowledge are valued to coordinate teams and deliver performance reporting.