Business Analyst

Il y a 4 jours

OostVlaanderen, Oost-Vlaanderen, Belgique Qargo TMS Temps plein 60 000 € - 88 000 € Contrat

About Qargo

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and includes built-in AI that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. We’re looking for a Business Analyst to join our team in Ghent. If you’re looking to work in an international company in a role that offers autonomy, ownership, and impact, this one’s for you

About the Role

As a Business Analyst, you’ll play a crucial role in delivering successful customer projects while maintaining Qargo’s high standards of customer service and teamwork. You’ll analyse customer workflows, translate them into system configurations, and act as a bridge between our customers and technical teams. Over time, you’ll have the chance to specialise in a functional domain that interests you, whether that’s transport operations, finance, or process automation.

Key Responsibilities

  • Dive deep into the customer’s business to understand their workflows, goals, and constraints
  • Translate business requirements into optimal system configurations within the Qargo TMS
  • Support with data mappings and transformations, ensuring system integrations run smoothly
  • Collaborate with technical teams to ensure solutions meet both business and functional needs
  • Manage administrative and project tasks with precision and punctuality
  • Maintain strong relationships with customers and internal stakeholders, ensuring high satisfaction

Skills & Experience

  • A genuine interest in transportation, logistics, or workflow automation
  • Background in fintech, accounting, or operations is a plus
  • Fluent in German and English
  • Strong technical aptitude and ability to navigate complex software systems
  • Proficient in Excel; basic scripting or SQL knowledge is a plus
  • Excellent communication skills and customer-oriented mindset
  • Adaptable, organised, and comfortable in a fast-paced scale-up environment

What We Offer

  • A competitive salary package with great benefits
  • A role with real ownership, responsibility, and measurable impact
  • The opportunity to grow and shape your career as Qargo scales across Europe
  • Flexible hours and hybrid working options
  • A collaborative, international, and mission-driven team