Global Credit Controller

Global Credit Controller - Gent or Rotterdam

Category

FINANCE AND ACCOUNTING - ADMINISTRATION AND FINANCE

Job title

Global Credit Controller - Gent or Rotterdam

Global Credit Controller

Location: Rotterdam, Netherlands or Ghent, Belgium (hybrid, minimum two days a week in the office)

The Role

Cerba Research is looking for a Global Credit Controller to own credit and collections across the Netherlands, Belgium and the US. You’ll be the main finance contact for clients, including long-term, high-value customers, keeping cash coming in on time while protecting the relationship.

This is a standalone seat. You’ll run the full process yourself, from credit checks and collections to resolving billing disputes, working with project management, contracts and proposals, commercial teams and country finance leads.

About Cerba Research

With over 40 years of clinical research expertise, Cerba Research offers clinical trial management, specialty lab and biomarker services, and medical devices and diagnostics. Its global accredited laboratory network spans the US, Europe, Asia-Pacific, Australia and Africa, supporting clients from research and development through to commercialisation, with a mission to help patients get access to new treatments faster.

Why Join?

Real Ownership - Credit control for three countries sits with you, with no layers between you and the result.

Client Facing - You’ll work directly with client finance teams, most of them in the US.

Cross-functional Reach - You’ll work with project, contracts, commercial and legal teams and see how the whole business fits together.

Your Responsibilities

• Own the accounts receivable ageing schedule and keep days sales outstanding within target
• Forecast incoming payments with the country finance controllers
• Assess the creditworthiness of new and existing clients, and monitor credit limits and exposure across entities and currencies
• Act as the primary finance contact for key global clients
• Resolve invoice discrepancies and disputes with commercial, project and account management teams
• Report on collections, ageing and credit risk, and support the monthly bad debt provision
• Improve credit control processes and introduce automation where it makes sense

Profile

About You

• You know the order to cash cycle from billing to cash received, and you’re comfortable making decisions without a team behind you. You write as well as you speak, because a lot of this role happens in email and on calls with customers.
• 5+ years in credit control or accounts receivable, ideally in an international organisation
• Proven experience managing complex, high-value or strategic client accounts
• Strong written and spoken English
• Experience resolving disputes and working with internal stakeholders to get answers
• Comfortable working across entities, currencies and time zones
• SAP S/4HANA preferred, plus advanced Excel or Power BI
• Bachelor’s degree in finance, accounting, business or a related field. CICM is desirable
• Dutch or French is a plus

Diversity, Equity & Inclusion

At Cerba HealthCare, we believe that the diversity of people, backgrounds, and perspectives is an essential asset in fulfilling our mission: to improve the health of everyone, everywhere. We are committed to providing an inclusive work environment that guarantees equal opportunities for everyone, regardless of age, background, sexual orientation, disability, or any other personal characteristic. All talented individuals are encouraged to apply.

Travel

Minimal travel expected for this role.

Contract type

Permanent contract

Contractual hours

Full-time

Job location

9000

Address

Gent

Minimum level of education required

3 - Not applicable

Minimum level of experience required

6 to 10 years

Organisation

A recognized international player, Cerba HealthCare covers all fields of human and veterinary medical biology. In 2020, the group operates on 5 continents, has more than 8 000 employees, and represents a turnover of 1 billion euros.

Cerba Research provides the highest quality specialized laboratory and diagnostic solutions while leveraging patient data and scientific insight to shape and advance clinical trials. With our global footprint and access to leading regional labs, data, patients, technology, and partnered resources, we support global biotech, pharma, and IVD organizations to improve the lives of patients around the world.

Reference

2026-23485