French-Speaking CX Specialist — Remote
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The Flex is seeking a French-speaking Customer Experience Specialist to be the voice of our platform for guests and landlords. You will handle inquiries in French and English, guide users through reservations, and resolve issues with empathy and precision.
You’ll document interactions and collaborate with Operations and Tech to improve the overall experience. Ideal candidates bring strong communication skills, a customer-service mindset, and a passion for turning challenges into delightful