Service & Store Associate - Brussels (24 hours)

Service & Store Associate - Brussels (24 hours)

Are you our new service expert, who will help us go the extra mile?

AtSwapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen

The gear you need

• In possession of a driver's license (for a minimum period of 6 months);
• Available to work a minimum of 24hours per week on weekdays, with occasional availability on Saturdays;
• Understand and speak English and French
• Affinity with bikes and service;
• Whether working independently or as part of a team, you always work successfully

How you pedal us forward

• Work in the store and deliver outstanding Swapfiets service to members;
• You’re the first point of contact for (potential) members, helping them set up a new subscription or providing support with any issues they might have;
• Providing sales through service and identifying what product(s) would best fit the member, to contribute to our commercial targets;
• You keep the shop clean, tidy and organized;
• We will drive around the city by car to help our members;
• Perform small bike repairs and preventive maintenance on our Swapfiets bikes on site and in the store, so our members can happily keep biking;
• Swap out bikes, if they can’t be repaired on the spot, and drive them to our Store/Warehouse;

Benefits for a smooth ride

• Your own Swapfiets (lease);
• Fixedworking hours/days.
• Salary of €2.358 based on a full-time salary
• Hospitalization insurance via DKV;
• Group insurance by AG;
• Meal vouchers and ecocheques;
• 32 days of annual leave;
• Work fuelled by purpose We offer a lot of responsibility, challenging and dynamic work;
• Become part of Swapfiets's fun operation Our regular team meetings always include food/drinks and a good time, while we also do bigger team events
• Learn new skills on the job. No day is the same
• Training opportunities and growth possibilities within Swapfiets (you can even move cities or countries with us);
• No seasonal work - we work all year round
• A fun working culture with flat hierarchies and a tight-knit team;
• Free Swapfiets
• Growth opportunities
• Supportive team
• Learning opportunities
• Learning opportunities

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun

Employee stories

Read more about what working at Swapfiets is like