Scrum Master

Scrum Master Expert | Complex Banking Environment |

We are looking for an experienced Scrum Master Expert to lead a squad within a complex international banking environment.

This is not a role limited to facilitating Agile ceremonies. You will take an active role in delivery leadership, cross-functional dependency management, continuous improvement and stakeholder coordination within an ecosystem of 200+ squads and a highly interdependent architecture.

What you will do

Agile Excellence & DevOps

• Ensure effective application of Agile and DevOps practices within the squad
• Facilitate key ceremonies including Daily, Sprint Planning, Review and Retrospective
• Build a culture of trust, transparency and continuous feedback
• Coach team members individually and collectively
• Drive continuous improvement and challenge the team to raise its level of performance

Delivery & Dependency Management

• Take end-to-end responsibility for feature delivery, including features requiring contributions from multiple squads and tribes
• Navigate a complex organisational environment to identify and remove bottlenecks
• Understand technical issues and architecture diagrams sufficiently to engage the right technical stakeholders
• Ensure rigorous follow-up from development through to production

Leadership

• Go beyond simply executing the Scrum Master role: challenge the squad to continuously improve
• Proactively identify and communicate risks and issues to management
• Combine squad empowerment with a strong, hands‑on leadership approach
• Act as a catalyst for collaboration across teams and organisational boundaries

International & Distributed Teams

• Lead and support an international, multicultural squad
• Work effectively with both onshore and offshore team members, particularly colleagues based in India
• Ensure remote and relocated team members remain fully integrated into the squad and its ways of working

What we're looking for

• Proven experience as a Scrum Master in a large and complex organisation, ideally within banking, insurance, telecom or another large‑scale enterprise environment
• Strong understanding of Agile and DevOps principles
• Genuine technical/IT affinity and the ability to understand architecture, technical dependencies and IT-related issues
• Excellent communication and stakeholder management skills
• Natural leadership, initiative and confidence to challenge the status quo
• Ability to operate effectively within large‑scale governance, processes and multi‑team delivery structures
• Proven experience managing multicultural and partially offshored teams
• Fluent English is imperative
• French and/or Dutch are highly appreciated

This role is particularly suited to someone who:

• Has experience coordinating delivery across multiple squads and teams
• Is comfortable operating in a complex organisational and technical landscape
• Takes ownership rather than waiting for problems to be escalated
• Has the confidence to challenge both the squad and management constructively
• Combines Agile expertise with strong delivery and leadership capabilities

If you are an experienced Scrum Master who thrives in complex, large‑scale environments and enjoys turning cross‑team challenges into successful delivery, we would be interested in hearing from you.

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