Senior Training and Education Specialist

Flexible Work Arrangement

Watford, Hertfordshire, United Kingdom

Mollsfeld, Meerbusch, Germany

Brussels, Brussels, Belgium

Copenhagen, Hovedstaden, Denmark

Heerlen, Limburg, Netherlands

Full time

R77730

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Integrated Health Solutions (IHS) Operations enables healthcare systems and care providers to improve operational performance, workforce capability, and patient outcomes. The Training & Education function develops and maintains learning solutions that support operational excellence, process adoption, quality, safety, and workforce readiness across diverse customer and business environments.

This role is based within the EMEA region. The position operates in a hybrid work environment, collaborating with stakeholders across multiple countries and functions. Travel of up to 25% may be required based on business priorities, customer engagements, training delivery needs, and implementation activities.

The Senior Training & Education Specialist independently designs, develops, implements, and continuously improves learning solutions that support operational and business objectives across Integrated Health Solutions Operations. The role partners with stakeholders to translate business, process, system, and customer requirements into scalable learning experiences, while ensuring alignment with established learning standards, governance, and quality expectations.

Primary Responsibilities

• Design and implement learning solutions that support operational processes, workforce capability, system adoption, and business performance.
• Conduct learning and performance needs analyses and recommend appropriate training and performance-support approaches.
• Develop role-based curricula, onboarding programs, assessments, e-learning content, facilitator materials, and job aids.
• Manage multiple learning projects, balancing priorities, timelines, risk, dependencies, and stakeholder expectations.
• Facilitate workshops, train-the-trainer programs, pilot sessions, and learning activities for business and customer initiatives.
• Analyze learning effectiveness data and recommend improvements to learner proficiency, adoption, readiness, and operational outcomes.
• Partner with cross-functional stakeholders to ensure content accuracy, compliance, accessibility, governance, and lifecycle management.
• Provide coaching, peer review, and guidance to trainers, subject matter experts, project teams, and external partners.

Required Qualifications

• Bachelor's degree with 5+ years of experience in instructional design, learning and development, capability development, adult education, or performance consulting.
• Experience designing, developing, implementing, and evaluating learning solutions across multiple functions, countries, or business units.
• Experience managing complex, multi-stakeholder projects and influencing outcomes within a matrix organization.
• Experience with learning management systems, e-learning authoring tools, and enterprise collaboration platforms.
• Experience with Articulate 360, Microsoft 365, SharePoint, Power Automate, learning analytics, and digital learning technologies.
• Fluency in written and spoken English.

Preferred Qualifications

• Advanced degree or professional certification in Learning & Development, Instructional Design, Organizational Development, Education, or Business.
• Experience within healthcare, medical technology, hospital operations, clinical services, supply chain, or other regulated industries.
• Knowledge of quality management systems, controlled documentation, regulatory training, audit readiness, data privacy, and responsible artificial intelligence practices.
• Additional European language proficiency.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We