Digital Functional

Il y a 2 jours

OostVlaanderen, Oost-Vlaanderen, Belgique Zohorecruit Temps plein 52 000 € - 75 000 €/an

Digital Functional / Business Analyst - eCommerce

Job Title: Digital Functional / Business Analyst - eCommerce

Location: Ghent, Belgium

Experience: 3+ years

About the Role

We are looking for a Digital Functional / Business Analyst to support the development and rollout of a large-scale eCommerce platform for a leading online retail organization. You will bridge business needs and technical solutions to ensure a seamless digital experience for both customers and internal users.

Responsibilities

  • Partner with business stakeholders to define digital strategy and translate vision into actionable requirements
  • Drive detailed requirements gathering, user stories and process documentation
  • Analyze and optimize existing digital workflows to improve customer experience and operational efficiency
  • Collaborate with product owners, developers and UX teams throughout the implementation lifecycle
  • Support user acceptance testing, training and adoption activities to ensure successful change management
  • Maintain product backlog and ensure priorities align with business goals
  • Monitor project progress and help resolve issues to keep deliverables on track
  • Contribute to continuous improvement for digital commerce capabilities

Requirements

  • Master's degree or equivalent professional experience
  • Minimum of 2 years in a similar functional/business analyst role within digital or eCommerce projects
  • Strong understanding of eCommerce platforms, digital customer journeys and retail processes
  • Proven capability in gathering requirements, translating business needs into functional specifications and supporting implementation
  • Experience with user adoption activities such as training, communication or UAT coordination
  • Solid analytical and problem-solving skills, combined with clear communication abilities
  • Comfort working in Agile environments and cross-functional teams
  • Fluent in English. Knowledge of Dutch is a plus

What We Offer

  • The opportunity to influence a major digital transformation initiative
  • A collaborative team environment and room to grow in your career
  • Competitive compensation and benefits package