IT/OT Service Delivery Manager
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Cognizant is hiring a Service Delivery Manager in Belgium to lead and deliver ITIL-based services for Life Sciences Manufacturing projects. You will drive efficiency, governance, and stakeholder engagement across geographies and time zones.
You will oversee the MS team, define program plans, and ensure KPI/SLA compliance while coordinating across on/offshore resources and client expectations. Fluency in French and English is required, with strong leadership and problem-solving skills.