IT WMS Solutions Engineer

At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.

But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you're on the warehouse floor or behind a screen, you’ll find:

• Strong connections with colleagues who support and celebrate you.
• Fast growth in a company that’s expanding across Europe, the US, and Asia.
• High energy in a dynamic environment where no two days are the same.
• Guided freedom to take initiative, solve problems your way, and grow your career.

We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.

So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you.

Behind the scenes is where the real excitement begins. Ready to join us?

About the job

As IT WMS Solutions Engineer, you are Bleckmann’s subject matter expert for the Manhattan Associates WMi platform, responsible for its configuration, optimization, functional design, and operational support across our warehouse network. You act as the bridge between business operations and IT: translating warehouse process requirements into WMi configurations and solutions that drive operational efficiency and reliability.

Reporting to the IT WMS Solutions Delivery Manager, you play a central role in WMi implementations, change delivery, incident escalation support, and continuous improvement initiatives — collaborating closely with the IT WMS Project Delivery, Change Delivery, and Support teams, Operations, and Manhattan Associates to ensure the platform performs at its best across all Bleckmann sites.

What you’ll do

• WMi configuration & solution design: Design, configure, and maintain WMi solutions supporting inbound, outbound, inventory management. Translate business requirements into functional configuration specifications aligned with WMi best practices, and own the functional design documentation for all WMi changes and implementations, including configuration build, unit testing, and functional validation prior to UAT.
• Implementation & project delivery: Act as the WMi functional lead on implementation projects, new site go-lives, and upgrade programs: leading requirements gathering, process mapping, gap analysis, configuration build, testing coordination, and go-live support, and supporting data migration activities such as master data validation.
• Change management & release delivery: Assess, specify, and deliver WMi configuration changes in accordance with Bleckmann’s change management process, from intake and functional specification through testing, approval, and controlled deployment, working closely with the IT WMS Change Delivery team and ensuring every change is backed by approved specifications, test records, and business approval.
• Ensure all WMi changes are supported by complete and auditable documentation
• Incident escalation & diagnostics: Act as the functional escalation point for complex WMi incidents raised by the IT WMS Support team: analyzing system behavior, configuration settings, transaction logs, and database records to identify root causes, and contributing to root cause analysis that eliminates recurring issues.
• Stakeholder & business engagement: Engage directly with Operations, Warehouse Managers, and client teams to understand current and future WMi process requirements; facilitate requirements workshops, process walkthroughs, and UAT sessions, and act as a trusted WMi advisor across Bleckmann’s warehouse network.
• Knowledge management & documentation: Maintain comprehensive WMi configuration documentation, functional design records, and solution guides; contribute WMi resolution guides and known error records to the TopDesk knowledge base, and deliver knowledge transfer and functional training to IT colleagues, super users, and operational staff.
• Vendor & partner coordination: Maintain the working relationship with Manhattan Associates: coordinating functional queries, defect management, patch releases, and product roadmap developments, and managing vendor support cases through to timely resolution.
• Continuous improvement: Proactively identify opportunities to optimize WMi configurations, processes, and integrations; contribute to the WMi roadmap, and embed less