Customer Experience Associate

Il y a 3 jours
Belgique Summerwood Corporation Temps plein 30 000 € - 45 000 € Contrat
  • Presents a neat, clean appearance, in company uniform
  • Greets each customer they encounter with a smile and a word of welcome or departure
  • Maintains a clean and safe environment for customers
  • Serves customers according to all company procedures and standards

  • Presents a neat, clean appearance, in company uniform
  • Greets each customer they encounter with a smile and a word of welcome or departure
  • Maintains a clean and safe environment for customers
  • Serves customers according to all company procedures and standards

Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand

  • Demonstrates a positive and enthusiastic attitude with co-workers
  • Helps new employees through training and orientation
  • Demonstrates patience and understanding when training others
  • Keeps other employees informed about what he/she is doing

Attendance – is personally reliable

  • Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
  • Provides appropriate notice when unable to be at work
  • Provides written notice for being late or absent as required
  • Understands and uses approved time keeping system

Cooperation with Management – is open and receptive to requests, demonstrates flexibility and dependability

  • Demonstrates a positive and enthusiastic attitude with management
  • Adjusts positively to requests for change from managers
  • Accepts procedural changes positively and without loss of effectiveness
  • Alerts management to station needs
  • Anticipates problems and brings them to management’s attention
  • Follows through with all commitments made

Initiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity level

  • Helps others when needed without being asked
  • Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
  • Is effective working on more than one task at a time
  • Finishes tasks completely once begun
  • Suggests ideas for solving problems, improving procedures, etc.
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