Account Manager Fleet and Mobility
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Are you a business-minded and customer-focused professional with a passion for building relationships in the fleet sector? As a Fleet & Mobility Account Manager, you’ll play a crucial role in building strategic partnerships and achieving customer goals. You’ll serve as the point of contact for key clients, coordinate collaborations, and develop targeted account plans. With your analytical skills and flair for communication, you’ll identify opportunities and offer innovative solutions. We offer a competitive salary, a company car, and attractive bonuses. Join our team and make an impact in the world of mobility.
Responsibilities
- You build and maintain long-term, strategic relationships with key clients.
- You focus on achieving the goals of both the client and your organization through strategic collaboration.
- You develop a relationship of trust with key clients and partners.
- You ensure ongoing customer satisfaction by responding to their wishes and needs.
- You serve as the primary point of contact for customers and facilitate regular communication between them and your organization.
- You achieve the set commercial goals.
- You negotiate contracts, prices, and terms.
- You identify new opportunities with existing clients by offering additional services.
- You coordinate collaboration between different departments within your organization to meet client needs.
- You translate customer feedback into actionable insights for your internal colleagues.
- You develop and implement a strategic account plan that supports the objectives of both the customer and your organization.
- You analyze the client’s needs and propose appropriate services.
- You ensure cost-effective solutions without compromising on quality.
- You monitor the market and the competition and proactively respond to changes.
Requirements
- Possesses a combination of commercial, technical, and interpersonal skills that add value for both the customer and the organization in the long term.
- Is skilled at building lasting relationships with key customers and providing advice that meets their needs, leading to higher customer satisfaction.
- Develops sales strategies tailored to customer needs and market trends and effectively negotiates contracts and terms.
- Thinks strategically and finds innovative solutions to problems, with the ability to manage conflicts constructively.
- Communicates clearly and persuasively, both in writing and verbally, and knows how to expand their network within the industry.
- Analyzes client results and market data to identify growth opportunities and is skilled in project management and team coordination to ensure timely project delivery.
- Manages client visits and documents conversations to optimize client relationships, with a focus on increasing profitability and strengthening strategic partnerships.
- Possesses strong interpersonal and analytical skills and is capable of understanding complex information and executing consulting projects.
- Speaks Dutch, French, and English fluently, is proficient in MS Office, and has a results-oriented and professional attitude without a 9-to-5 mentality.
- Holds a higher commercial degree or has equivalent experience, with at least 3 years of relevant work experience in account management, preferably in the fleet sector.
Benefits
- A competitive gross salary commensurate with your experience and skills.
- The option to use a company car for both business and personal trips.
- Immediate reimbursement for expenses incurred while on the job.
- Reimbursement for parking your car, so you don’t have to worry about the costs.
- A smartphone with a service plan, so you’re always reachable.
- A contribution toward your internet costs to make working from home easier.
- A comprehensive package of group and hospitalization insurance for your peace of mind.
- A performance bonus of up to one month’s salary, depending on your results.
- The possibility of a one-time bonus based on achieving pre-set goals.
- Participation in a tax-advantaged savings plan for your future.