Head of Operational Intelligence

Il y a 2 jours

Brussel, Brussel-Hoofdstad, Belgique ING Belgium Temps plein 90 000 € - 120 000 € Contrat

ING Belgium is seeking a Lead Operations to be end-responsible for forecasting, planning and traffic management across CS Retail, CS Business and Fraud, leading a team of workforce management specialists.

You will drive continuous improvement, evolve Operational Intelligence capabilities, and implement strategic priorities while ensuring high-quality service to stakeholders. Strong leadership, data-driven mindset and change management are essential.