Global Head of Customer Success

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique Prophix Temps plein 110 000 € - 190 000 € Contrat

Prophix is seeking a Director, Customer Success to lead a global team of CS Managers, Team Leads, and CSRs. You will own retention and growth targets and shape the global CS strategy, partnering with executives to ensure lasting value for customers.

This role emphasizes collaboration across Product, Professional Services, Sales, and Revenue Operations, leveraging data-driven insights and AI-enabled tools to scale customer success and improve renewal outcomes worldwide.