Automotive Technical Delegate
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Company Description
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across80+ countries.
Job Description
We’relooking for an experienced automotive diagnostic specialist to support dealerships and repairers withcomplex vehicle issues.
You’llbe the escalation point when otherscan’tfix it — helping reduce downtime and deliverfirst-time-right repairs.
Whatyou’lldo
- Support dealerships and repairerson-site and remotely
- Diagnose and resolvecomplex electrical, electronic, and drivability faults
- Use OEM tools (e.g.wiTECH,DiagBOX) for diagnostics, flashing, and parameterization
- Identifyroot causesusing wiring diagrams and technical documentation
- Support bothindividual cases and wider technical issues across fleets
- Create cleartechnical reports and case updates
- Coach technicians andprovidehands-on guidance
- Feed recurring issues into continuous improvement
Qualifications
Strong experience in automotive diagnostics / technical support / workshop or field service Proven ability to fix complex electrical/electronic faults Hands-on use of OEM diagnostic tools Confidence reading wiring diagrams and technical documentation Experience working with workshops, engineering, or technical teams Ability to support and guide technicians Preferred : experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background Technical knowledge Modern vehicle systems: powertrain, ADAS, body electronics Networks: CAN / LIN / FlexRay Diagnostic methods: root cause analysis, guided diagnostics, flashing Language Dutch + French Working proficiency required (written and spoken) Additional European languages are a plus
Additional Information
Working pattern and location: Full time (Monday – Friday) 40 hours Field based What we can offer you: €4600 gross monthly salary Company Laptop Company Car Fuel card Holiday payment- Holidays: 20+12 ADV/yr 13th month payment Annual Premium (PC200) Health insurance (DKV) Meal vouchers and ecocheques Homeworking allowance Potential to progress within the company, with global opportunities updated regularly.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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