CRM & Guest Engagement Lead – Luxury Retail Loyalty
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The Bicester Collection is seeking a CRM Manager to own first-party database strategy across Membership and Private Client Services. You will grow guest engagement to boost village performance by acquiring high-quality members and private clients, driving visits, spend and long-term loyalty through personalised engagement.
You will set strategic direction and data-led priorities, translating them into actions across Communications & Content, Partnerships & Experiences, Retail and Hospitality.