AISB - 1073 - System Administrator Level 1

Il y a 4 jours

Eupen, Luik, Belgique Abakus IT-Solutions Télétravail Temps plein 32 000 € - 42 000 €/an

Context

The role sits within an IT team responsible for the day-to-day operation of workstations, servers and Microsoft services for a base of business users. The position is based in Eynatten and suits a junior or medior profile looking to strengthen their system administration skills.

Key responsibilities

  • Handle first-level requests and incidents (tickets, phone, on site), resolving them or escalating to the next level.
  • Administer accounts and groups in Active Directory: creation, changes, deactivation, password resets, access rights.
  • Manage Microsoft 365 users and licences: Exchange Online mailboxes, Teams, OneDrive, SharePoint.
  • Install, configure and maintain Windows workstations: deployment, updates, business applications, printers.
  • Diagnose and fix hardware issues: desktops, laptops, peripherals, component replacement, coordination with suppliers for warranty cases.
  • Prepare and set up equipment for new joiners (onboarding) and process returned equipment (offboarding).
  • Carry out basic infrastructure checks: backups, disk space, service status.
  • Document interventions, procedures and configurations in the designated tools.
  • Apply security best practices day to day: access management, updates, user awareness.

Profile

Education and experience

  • Bachelor’s degree in IT or an equivalent technical field.
  • Junior or medior profile: prior experience in IT support or system administration is an asset.

Required technical skills

  • Solid knowledge of Windows environments (workstation and basic Windows Server).
  • Knowledge of Microsoft 365 and its basic administration.
  • Hands-on experience with Active Directory (users, groups, basic GPOs).
  • Confidence in hardware diagnostics and troubleshooting.

Nice to have

  • Networking basics: TCP/IP, DNS, DHCP, Wi-Fi.
  • Basic knowledge of Intune, Entra ID or a remote management tool.
  • Experience with a ticketing tool.
  • Service mindset and the ability to explain technical solutions in simple terms.
  • Methodical and rigorous follow-up and documentation of interventions.
  • Autonomy in the field and ability to prioritise requests.
  • Team spirit and willingness to learn.

Languages

  • French and German: fluent, spoken and written, required.
  • Technical English: an asset.

Location and conditions

  • Place of work: Eynatten (Belgium) - 100% on site