Client Experience Specialist – Benelux

Il y a 5 jours

Brussel Hoofdstad, Belgique HERMES MAROQUINERIE-SELLERIE (HMS) Temps plein 40 000 € - 60 000 €/an

Hermès in Brussels seeks a Client Relations Agent to ensure the satisfaction of customers across the Benelux-Nordics region. You will be the primary contact for end customers contacting our stores via email, phone, or digital channels, delivering a high-quality experience.

You will manage relationships with customers and stores, provide product information, and explain procedures for purchases, returns and exchanges, while collaborating with the team to maintain service excellence.