Pet Health Insurance Pro: Customer Service

At Pet Health Insurance Services everything we do is centred around our love of pets and

our desire to best support Australian pet owners. We are passionate about pets, pet health

and providing help for pet owners in their times of need.

We provide great-value pet insurance solutions to Australian insurance companies and their

customers. We want to set a new standard for pet insurance in Australia through state-of-the-art operating systems, passionate and skilled consultants, and smart digital and call-centre processes.

Pet Health Insurance Services is part of the Auto and General International Group of companies which have over 8000 employees and over 8.9mil customers worldwide.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer

We have varied and different roles across the business, from frontline Customer Service & Retention, Sales Consultants, Claims Consult and Claims assessing positions as well as roles within our operations team, Developers, BA’s, PMs and testers.