Lead Business Analyst

Il y a 3 jours

Antwerpen, Belgique EPAM Systems Temps plein 70 000 € - 100 000 €/an
We are looking for a Lead Business Analyst to join a global B2B organization undergoing eCommerce transformation and legacy modernization in West-Vlaanderen, Belgium, with a hybrid working model. You will drive production support and enhancement initiatives, leveraging EPAM's expertise and reusable assets to deliver impactful solutions for an established client.
ResponsibilitiesCo-lead and develop a team of functional/business analysts: set direction, priorities and quality standards for the team's workBuild, own and continuously improve business analysis processes and ways of working across the organizationAct as the primary point of contact between business stakeholders, customers and engineering/delivery teamsFacilitate discussions, align conflicting viewpoints and drive decisions with senior stakeholdersOwn customer communication and ensure business needs are correctly understood and representedConduct business analysis in the sales and marketing domain with an eCommerce backgroundDocument business processes, gather and define requirementsPerform problem definition and root-cause analysisIdentify improvement opportunities, propose them and drive them through to completionRequirementsVery strong soft

skills:
stakeholder engagement, facilitation, negotiation and consultingProven experience managing or leading a team of business/functional analystsVery strong problem-solving

skills:
able to break down ambiguous, complex problems and drive them to resolutionExcellent customer communication skillsComfortable operating in a constantly changing environment; able to adjust priorities and approach as circumstances shiftOwnership mindset: sees improvements through from idea to completion, not just identificationStrong understanding of delivery processes and business workflows in a B2B/eCommerce contextExperience as a business analyst in the sales and marketing domain, with an eCommerce backgroundUnderstanding of the 2-speed IT model (running stable legacy systems alongside fast-moving modernization tracks)Ability to promote, introduce and apply AI in day-to-day work to optimize processes and team efficiencyWe offer4 weeks of paid holidays6 supplementary/compensation (paid) days (pro rata temporis)Private healthcare insuranceGroup insuranceMeal vouchersEco-vouchersJoint Committee gross bonusTransportation/bike allowance /company car /bike lease (if eligible)IT equipment (laptop)Mobile subscription (no device)Learning and development opportunities including in-house training and coaching, professional certifications, and courses*All benefits and perks are subject to certain eligibility requirements