Customer support hero
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Help pet parents give their pets the best care. Every. Single. Day. At Just Russel, we believe pets are family, and family deserves exceptional support. As our Customer Support Hero, you're the voice of our brand: warm, expert, and always ready to help. You'll guide pet parents through their questions, celebrate their wins, and turn every interaction into a feel-good moment.
What you'll do:
- Be the first friendly voice for pet parents reaching out via phone, email, and chat
- Help customers