Product Journey Manager Life Protection

Product Journey Manager Life Protection - NN Insurance Belgium

Dates: 2026-09-07 — 2027-10-06

Arrangements: Full time; hybrid working; remote option HYBRID; physically working closely with ING teams.

NN and ING created the One Orange Team to grow their Belgian digital insurance franchise across Non-Life, Life and Investment solutions. The team is part of the NN environment while working physically at ING premises and closely with ING Insurance and Investment Tribes. The assignment focuses on an ambitious roadmap intended to make the partnership a leading player in Life Protection solutions. The Product Journey Manager acts as a champion for Life Protection insurance within ING.

The consultant translates the roadmap and existing products into commercial storylines designed to increase sales through ING branches and online channels. The role identifies, assesses and executes business-development opportunities, develops digital go-to-market strategies and stays close to the distribution network to understand partner needs. It also drives projects end to end, from initial concept and management business case through tangible outcomes such as training, sales scripts and communications. Delivery requires collaboration with stakeholders across NN and ING.

The position suits a consultant who combines Life Protection expertise with digital transformation, business development and project-management capabilities. NN expects a collaborative, proactive and creative colleague who communicates clearly across skill and seniority levels, embraces new technologies and performs well in a fast-changing complex environment. A master's degree or equivalent experience and at least three years in product management or a related field are requested. Bancassurance or digital-environment experience and knowledge of Dutch and/or French are advantages.

Top Reasons to Apply

Digital insurance growth

End-to-end ownership

Cross-company collaboration

Responsibilities

• Champion Life Protection products
• Identify business development opportunities
• Assess business development opportunities
• Execute business development opportunities
• Develop go-to-market strategies
• Execute go-to-market strategies
• Develop commercial client storylines

Must Have

• Project management ability

Nice to Have

• Dutch or French

Additional Responsibilities

• Understand distribution partner needs
• Create concept business cases
• Embrace technologies and developments
• Explain Life Protection products
• Ambassador of NN products and able to explain Life Protection products clearly and concisely to ING stakeholders.
• Passion for creating new value propositions and revenue streams in Life insurance.
• Strong business development mindset combined with project management ability.
• Hands-on attitude: takes ownership, makes things happen, helps others succeed and stays a step ahead.
• Brings fresh ideas to life and embraces challenges in a fast-changing and complex environment.
• Naturally collaborative; listens to and invests in others to achieve common goals.
• Challenges the status quo and proposes creative solutions to problems.
• Flexible and stress-resistant.
• Master's degree or equivalent through experience.
• At least three years of product management experience, or related experience in sales, operations, project management or marketing.
• Good and strong communication skills, including telling-selling communication across different skill and seniority levels.
• English at full professional proficiency.
• Takes initiative and gives their best.
• Able to live NN values: care, clear and commit.
• Able to conduct thorough business analysis and ensure implementation.

Technical skills

• Knowledge of and affinity with Life Protection products, including mortgage insurance, standalone death insurance and death insurance linked to loans.
• Advanced digital-first mindset.
• Advanced end-to-end project delivery from initial concept to market launch.
• Advanced stakeholder management.
• Identify, assess and execute business development opportunities in the Belgian Life insurance market.
• Develop and execute go-to-market strategies for new digital Life insurance solutions using market trends and customer insights.
• Develop commercial storylines aligned with client needs.
• Understand distribution partner needs through close contact with the ING distribution network.
• Create business cases for management validation.
• Own the total commercial product delivery process and translate initiatives into tangible outcomes such