Hybrid (Zaventem) Account Manager view vacancy

At Dstny, we believe that great work begins with great communication.

As a global leader in hybrid work enablement, we make it easy for SMEs to connect, collaborate, and thrive - wherever work happens.

Our solutions combine true mobility, seamless integrations, and the power of AI to deliver exceptional experiences for both customers and employees.

Whether you’re using your mobile, laptop, desk phone, or our market-leading integrations, Dstny is always accessible through your preferred interface.

Headquartered in Brussels, our team of over 1,000 colleagues spans 8 countries and supports more than 5 million users worldwide.

Join us and be part of a company that’s shaping the future of work, Make Hybrid Work together with Dstny.

What if your next sales opportunity was already a customer?

Dstnyworks with thousands of Belgian businesses. Many already trust us for one part of their communications — but our technology portfolio is evolving fast.

Cloudcommunications. Mobile. Connectivity. Microsoft Teams. Integrations. Analytics. AI-powered voice agents.

That'swhere you come in.

As anAccount Manager,you'llown and develop a portfolio of existingDstnycustomers. Your goal is simple: build strong relationships, understand how their business isevolvingandidentifywhereDstnycan bringadditionalvalue.

Thisisn'ta role where you wait for contracts to expire.

It'sa commercial role where you actively create opportunities inside an existing customer base.

Whatyou'lldo

Manage and develop your own portfolio of Belgian B2B customers

Build strong relationships withdecision-makersand become a trusted commercial contact

Understand each customer'sorganisation, technologyenvironmentand business priorities

Identifynew opportunities within your accounts before the customer asks for them

Cross-sell and upsell solutions across cloud communications, mobile, connectivity, Microsoft Teams, integrations,analyticsand AI

Introduce customers tonew technologiessuch as our AI-powered Digital Assistant

Build account plans and define clear growth opportunities for your key customers

Manage renewals, commercialproposalsand contract negotiations

Work closely with presales, product,deliveryand support to make sure we deliver what we promise

Maintain a clear view of your opportunities, nextstepsand forecast

RepresentDstnyduring customer meetings, networkingopportunitiesand events

What you build from it is up to you.

Whatwe'relooking for

Must-haves

Around 2+ years of experience in B2B account management,salesor customer development

A commercial mindset anda track recordof growing existing customer relationships

You'recomfortable identifying cross-sell and upsell opportunities

You genuinely enjoy understanding how customers work and what they could do better

Strong relationship-building and communication skills

You'recomfortable engaging with managers, business owners and seniordecision-makers

You take ownership and follow through on your commitments

You'recurious about technology and comfortable learning new products

You'refluent in Dutch or French and comfortable working in English

Nice-to-haves

Experience in telecom, IT, SaaS,cloudor technology

Experience with solution or value-based selling

Experience managing a portfolio with recurring revenue

Interest or experience in AI and automation

Experience with CRM and ERP systems

Don't tick every box?

Technology can be learned.We'reparticularly interested in people who combine commercial instinct,curiosityand the ability to build strong customer relationships.

WhyDstny?

Dstnystarted in Belgium and has grown into a European business communications technology company with more than 1,000 colleagues across Europe.

Our customers may have discovered us through telecom, but what we can offer them today goes much further.

We'rebringing together cloud communications, mobile, connectivity, Microsoft Teams, business integrations,analyticsand artificial intelligence.

Our AI-powered Digital Assistant can already answer customer calls, collect information, routecallersand schedule appointments automatically.

For an Account Manager, that creates a huge commercial opportunity.

You inherit customer relationships. Your job is to expandwhat'spossible inside them.

What you can expect

Our offer

Competitive salarybased on your experience

Attractiveperformance-based variable compensation

Permanent contract

Electric company carwith charging card or flexiblemobility budget

Meal vouchers(€8/day) andhospi