Hybrid Case Manager – Contact Center

Il y a 2 jours

Brussel, Brussel-Hoofdstad, Belgique Axis Group - HR Advisor Temps plein 27 000 € - 40 000 € Contrat

Axis Group in Brussels seeks a Contact Center Case Manager to support employers and employees with questions and administrative processes, ensuring cases are tracked precisely and efficiently. The role offers a stable team environment and comprehensive training, with an attractive compensation package.

You will use Dutch and French to communicate clearly, document interactions, and guide users through digital applications, while escalating complex cases to supervisors as needed.